I Am Marketing Pty Ltd — last updated 18 April 2026.
These Terms of Service ("Terms") govern your purchase or use of services from I Am Marketing Pty Ltd ("I Am Marketing", "we", "us") — a company registered in Australia (ABN 12 671 502 364, ACN 671 502 364, registered office Brisbane, QLD, Australia).
By purchasing a service, signing a Statement of Work, or making payment, you accept these Terms together with the service-specific Statement of Work ("SoW"), our Privacy Notice, Cookie Policy, Acceptable Use Policy, and Refund & Cancellation Policy as they apply.
If you contract with I Am Marketing as an individual (not in the course of trade), you have additional rights under the Australian Consumer Law (Schedule 2, Competition and Consumer Act 2010) — these Terms do not reduce those rights.
I Am Marketing's services — including iammarketing.com.au, our ChatBot, briefs, intake forms, checkouts, Live Session, and the client portal — are offered only to users aged 18 and over. If you are under 18, please do not use our services. If I Am Marketing becomes aware that a user is under 18, we will end the session, close any account created, and delete any personal data collected as soon as reasonably possible.
I Am Marketing provides marketing, brand, AI-systems, and website services as described on our packages pages. Every engagement is governed by a written Statement of Work setting scope, deliverables, milestones, price, and timeline.
I Am Marketing reserves discretion to decline any project before work begins.
Full payment before work starts via Stripe. All packages are fixed price, fixed scope, fixed timeline. No milestone schedules, no monthly retainers, no subscriptions.
Prices are quoted in AUD. I Am Marketing is not currently GST-registered (we operate below the AU$75,000 turnover threshold), so the price you see is the price you pay. No GST is added at checkout or on invoice. We will register and re-issue this guidance as required if our turnover crosses the threshold.
When we run paid campaigns for you, you pay the platforms (Google, Meta, LinkedIn, etc.) directly. I Am Marketing does not manage client ad budgets through our accounts.
If an invoice is overdue, I Am Marketing may suspend work, charge statutory interest under the the Civil Proceedings Act 2011 (Qld) and Australian Consumer Law, recover fixed compensation per invoice, and recover reasonable debt-recovery costs.
See our Refund & Cancellation Policy for the full position. Summary:
On full payment, all deliverables created specifically for you under the relevant SoW — brand assets, website code, copy, imagery commissioned for you, campaign materials — become your property.
I Am Marketing retains ownership of its own pre-existing intellectual property — methodologies, internal tooling, the AI Engine, templates, brand frameworks, and components not created specifically for you. You receive a perpetual, worldwide licence to use any retained-IP component embedded in your deliverables, for their intended business purpose.
Portfolio rights: unless you tell us otherwise in writing, I Am Marketing may reference the engagement (name, logo, high-level description) in case studies, pitch decks, and our portfolio.
Third-party materials (stock imagery, fonts, paid plugins) remain licensed per the third party's terms. We will tell you which are used.
AI-assisted work — some deliverables are produced with AI assistance. All AI-assisted outputs are human-reviewed before delivery; we assign whatever rights pass to us from the relevant AI vendor.
You will: provide accurate information and access needed to deliver; respond to approval requests in a reasonable time; ensure any content you provide does not infringe third-party rights; not require I Am Marketing to produce content contrary to our Acceptable Use Policy, advertising law, or platform policies; pay invoices on time.
If your conduct makes it impossible for I Am Marketing to deliver, I Am Marketing may terminate with written notice and retain fees corresponding to work already performed.
How we handle personal data is set out in our Privacy Notice. Where I Am Marketing processes personal data on your behalf (e.g. your customer list in a I Am Marketing-built CRM), a Data Processing Agreement applies — available on request.
Both parties treat each other's non-public information as confidential for the duration of the engagement and 3 years after. A separate NDA may be signed before sharing sensitive information.
I Am Marketing warrants services will be performed with reasonable care and skill.
I Am Marketing does NOT warrant: any specific commercial outcome (leads, ranking, conversion, revenue); that third-party platforms will function correctly or continue offering current features; stability of third-party trends, algorithms, or policies.
I Am Marketing's liability for breach is limited, subject to the exclusions below.
I Am Marketing is not liable for: indirect, special, consequential, or punitive loss; loss of profit, revenue, business, anticipated savings, goodwill, or reputation; loss of data (you are responsible for your own backups of content you provide); failure caused by third-party platforms, force majeure, or your acts or omissions.
I Am Marketing's total aggregate liability under any SoW is capped at fees paid to I Am Marketing under that SoW in the 12 months preceding the event giving rise to the claim.
Nothing excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under AU law.
Each engagement starts on your acceptance or payment and runs for the SoW term. Either party may terminate for material breach not cured within 14 days of written notice, for insolvency, or for convenience per the notice periods above.
On termination: you pay for work performed up to that date; I Am Marketing delivers what is completed; I Am Marketing hands over accounts, passwords, client assets; confidentiality and data-protection obligations survive; IP assignment only takes effect in respect of deliverables fully paid.
These Terms are governed by the laws of Australia. The courts of Australia have exclusive jurisdiction, except that consumer contracts governed by mandatory local law retain the consumer's local rights.
Before litigation, both parties try to resolve disputes in good faith by direct discussion within 30 days.
Sales: hello@iammarketing.com.au
Admin / billing: admin@iammarketing.com.au
Legal: admin@iammarketing.com.au
Post: I Am Marketing Pty Ltd, Brisbane, QLD, Australia